News You Can Use

RetirementHomes.com - October 2009 Newsletter - Autumn Masquerade

Editor Stephen Winbaum introduces the October RetirementHomes.com Newsletter. Disguise and discovery, October symbolizes transformation where a traditional view of aging is upended and replaced with a positive outlook.

ABCs for Dealing Face-to-Face with Older Adults

Challenging sales techniques made easy by Michael P. Sullivan of 50-Plus Communications Consulting . . . listening, empathizing, facial expressions and body language help build confident relationships.

Amazon, Kindle, boomers & seniors - they get it!

The e-book Kindle is blazing a fire in the 50 plus community. This group reads more and has the greatest wealth and discretionary spending capability. Find out more about the reading revolution with Technology for Aging Expert Laurie Orlov.

Looking for Quality: What Does CARF-CCAC Accreditation Mean for You?

The quality and integrity of CCRCs are embodied in the industry framework - ASPIRE to Excellence®. By implementing high standards, communities improve their services, access, effectiveness and efficiency – by Harold Urman, Ph.D., of Vital Statistics.

Dining Service Makeover Test-did you pass?

The best dining service is invisible. But senior care communities often fail to cultivate service relationships as a priority. Cindy Heilman, CEO of Higher Standards, offers a tough love approach to food services in senior care communities.

Product and Services Spotlight

Aama's Journey: A Pilgrimage Between Continents & Cultures : Invite Harvard graduate Broughton Coburn to speak at your retirement residence or to your senior health care staff. His poignant and entertaining pictorial program, Aama's Journey: A Pilgrimage between Continents & Cultures explores universal themes of aging and the wisdom, wit and endurance of the elderly. Great fun and insight for senior lifestyle staff and residents. Please visit http://www.unusualspeaker.com for more information and to view a demo tape, or call Didi Thunder at (307) 733-4124, or e-mail didi@wyoming.com.

Upcoming Events

AAHSA Annual Meeting and Exposition 2009

November 8 to November 11, 2009. Chicago, IL. Bestselling authors Gail Sheehy and Garrison Keillor headline as keynote speakers. 200 educational programs. Concert by Jim Belushi and the Sacred Heart Band. The AAHSA 2009 Exposition showcases 500-plus companies. Drop by the RetirementHomes.com booth, #1737.

51st New England Gerontological Association Health Fair and Conference

November 13, 2009 - Bentley Commons in Bedford, NH. The spotlight of the conference will be Healthy Aging. Educational sessions will focus on the effects of lifestyle, diet and nutrition on longevity and the value of physical and mental exercise.

One Last Thing

Great Tips to Improve Efficiency

Efficiency exists when easy and inexpensive solutions are employed to reduce staff frustration. Good organization breeds composure and quality work habits in a potentially frantic work place – by Health Care specialist and speaker Clint Maun CSP.

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