ClintMaun
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Jun 28, 2010, 11:49 AM
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Are You Helping or Hindering Employee Respect?
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By Clint Maun CPS
It may not surprise you that employees will leave their job if they feel undervalued or disrespected. What may surprise you, however, is that you could be doing the things that make your employees feel undervalued and disrespected. Indeed, it's easy to get caught up in the day-to-day activities and tasks of our jobs, and therefore, lose sight of employee respect and morale. Most managers don't purposely do things to make their employees feel badly; they simply don't know that what they're doing (or not doing) makes them feel this way.
Below are three easy things you can do to help create an environment of respect and positive morale.
Keep it private: If employees make a mistake, don't point it out in front of their peers or patients; this will only embarrass them. Discuss mistakes and oversights in private. Allow employees to give their "side of the story". Offer support and provide feedback.
Step up to the plate: Don't ask your staff members to do something you would never do yourself. Employees appreciate a manager who will step in at any given moment to address a problem or tough issue. Managers who aren't afraid to "roll their sleeves up" are likely to both give and get respect from their staff.
Collaborate on all levels and times: Asking your staff for their input and ideas is a great way to demonstrate respect. Team meetings, employee forums, and suggestion boxes are just a few ways to discuss concerns, solve problems, and plan new programs. Additionally, make sure you offer these forums for all shifts-not just during regular, 8 to 5 office hours.
Bottom line - If you go out of your way to treat your staff how you would like to be treated it will most likely foster an environment of respect and collaboration. It may seem like common sense, but it's easy to overlook. So, keep the items above in the forefront of your mind-the rewards of employee satisfaction and morale will be worth the effort.
"Being brilliant is no great feat if you respect nothing."
-Johann Wolfgang von Goethe
By Clint Maun, CPS - www.maunlemke.com
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(This post was edited by ClintMaun on Jun 28, 2010, 11:57 AM)
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